About Us
Vezeeta is a global booking powerhouse serving and empowering patients in each step of their healthcare journey with knowledge and data. Trusted by patients, healthcare providers and medical industry leaders around the globe to facilitate and enhance healthcare accessibility and quality. Currently serving more than 4 million patients across 5 countries, with over 20,000 healthcare providers listed on our platform, Vezeeta is transforming the healthcare experience of patients, by digitally streamlining their healthcare journey, and enabling them to search, book and review the best doctors and medical services.
Our organization is quickly growing, generating demanding roles for like-minded individuals - with plenty of room for professional and personal growth. If you think you share our belief in redirecting possible healthcare pains into productive tech-enabled solutions we'd love to hear from you. We are present in Egypt, KSA, Lebanon, Jordan, UAE, Kenya, and Nigeria.
The Role
As a fundamental member of the Product Team, you will play a significant role in contributing to the growth and success of Vezeeta. This is a position that will see you gain experience and skills in a wide range of areas as well as working at the forefront of the health-tech industry.
Responsibilities :
- Develop & manage automated triggered, life-cycle and ad email campaigns to continuously improve on-boarding, engagement, and retention of Vezeeta Patients
- Serve as CRM expert in Patients user experiences, tooling and communication optimizations.
- Own project management and cross-functional campaign development workflow with Country Marketing, Product, Engineering, Analytics, Data Science Teams
- Translate business goals into accurate delivery requirements, including but not limited to: specifying required data, segmentation & targeting logic, and dynamic content requirements
- Initiate and conduct in-depth user data analyses and experimentation that will directly impact strategy and the program roadmap
- Articulate and present data analyses and learnings effectively to the team and to key stakeholders
- Own comprehensive daily, weekly, monthly reporting of all Patients engagement KPIs & build the right dashboards to track and socialize performance
- Operate as a subject matter expert on all systems related to Patients and CRM to drive smooth execution and optimization
Requirements:
What We're Looking For
- 4-6+ years of relevant ecommerce / email marketing experience.
- Deep understanding of CRM strategy and management, with strong interest in how it works "under the hood" (i.e. tracking, marketing tech stack, tooling)
- Results-driven marketer with proven quantitative and analytical skills; should be extremely comfortable with Excel (functions, pivots, etc.) and reporting tools like Tableau. SQL skills a plus.
- Creative problem-solving skills with focus on efficient execution while balancing big-picture thinking
- Highly proactive & independent, always looking for ways to take initiative and improve existing programs/processes.
- Must be a collaborative, cross-functional team player and comfortable partnering with a variety of teams from Engineering to Design
- Exceptional project management and organization skills, with a keen eye for detail, requiring minimal supervision
- Eye for user flow & visual design
- Must exhibit superb verbal and written communication skills with a high degree of comfort interpreting results and communicating insights effectively
- Passion for CRM and user engagement
- Strong sense of ownership and entrepreneurial spirit
- Agency management experience a plus
Areas that Add to Your Strength
If you are...
Benefits:
We believe that our people are the main drive of success in Vezeeta. That's why we find generous and innovative ways to thank employees for their hard work and dedication. We have a whole host of benefits to help you enjoy work to the full.
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