Digital & Social Media Manager

Position Summary

A Digital and Social Media Lead will be responsible for managing Digital Social Media operations for the region under the scope of NBS Cairo.

A day in the life of...

Act as a Nestle Business Services ambassador to establish NBS Digital & Social Media in partnership with the markets in scope
Drive adoption of NBS services in alignment with global functional roadmaps
Identify opportunities with the markets for new service portfolio
Run business analytics and consumer research techniques using the provided tools
Extract deep consumer knowledge & competitive intelligence from multiple sources of information (structured and non-structured).
Generate market/function insights based on trend/brand/consumer/shopper/competitive knowledge through Realtime data mining and interpretation of internal/external social media data.
Ensure Business Continuity Plan for the Digital & Social Media operations
Drive continuous improvement initiatives (Via Automation)
Develop functional capabilities of the team to support the End to End flow.

What will make you successful

Bachelor’s Degree in Marketing or a similar field
Minimum 4~5 years of relevant experience
Prior experience in Digital Social Media and/or consumer engagement services
Strong relationship management skills and ability to lead, manage cross-functional teams.
Proficient in Digital and social media tools and platforms
Strategic vision on Digital Marketing and Consumer Experience
Strong Leadership and Communication skills
Strong Analytical Skills
Ability to work in a challenging environment
Have a service orientation mindset to support the markets

Pharma Road