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Quality Assurance Coordinator (CM&Complaints), Cairo - Pfizer

Job Title:
QA Change Management and Complaints Specialist
Reports to:
QA Quality Systems Section Head
Direct Subordinates No.
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location:
Egypt, Cairo PGS
Affiliate/Department/Location
Quality Operations Department, PGS, Egypt, Cairo
Position summary: describe in one or two sentences the primary purpose of the job
QA person performing tasks in Change Management System, Product Site Complaint Investigations and Periodic Product Record Reviews performed at Cairo Site.
Also, to ensure compliance with GMP standards, PQSs and regulatory standards are applied within job function.
Job Specific technical/Functional/Professional Competencies:
1- Handling Change Management process:
  • Ensure compliance of Change Management System with PQS
  • Conduct QA impact assessments for all changes
  • Approval of child actions
  • Approval of Interims related to Change Management
  • One of the approvers of proceduralized changes
2- Product Complaints:
  • Responsible for conducting site Complaints investigation reports with ensure compliance of Site Complaints with PQSs
  • Project Owner for new CITI module in QTS
3- Periodic Product Record Reviews:
  • Responsible for Product Periodic Record Reviews:
    • Ensure compliance of PPRRs system with PQSs
    • Conducting site plan for product periodic record reviews
    • Report OOS results to QA Manager and SQOL
    • Participate in Review and approval of PPRRs
4- Conduct QAP updates in QIS
Experience and Knowledge  
Bachelor degree in Pharmaceutical Sciences
Minimum 1-2 years of relevant experience in Quality Assurance with GMP background.
Essential Personal Qualifications
  • Decision Making Skills
  • Interpersonal and Communication Skills
  • Good Command of English both written and spoken
  • Teaching and Coaching Skills
  • Self-Motivated
  • Team Worker
  • Writing Skills
Preferred Qualifications
Internal Auditing
Six Sigma Yellow Belt Certified is a plus


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